HomeFulfillment Policy

Fulfillment Policy

Fulfillment Policy

Overview

At SellCraft Digita LLC, we are committed to delivering reliable, transparent, and high-quality digital products and services. This Fulfillment Policy explains how orders are processed, confirmed, delivered, and supported through our website https://sellcraftdigita.digital.

Our goal is to provide every customer with a smooth purchasing experience, clear communication, efficient onboarding, and timely digital delivery.

Company Contact Information

SellCraft Digita LLC
30 N Gould St, Ste N
Sheridan, Wyoming 82801
United States

EIN / Taxpayer Identification Number: 41-3066058

Email: support@sellcraftdigita.digital
Phone: +1 (410) 870-7983
Website: https://sellcraftdigita.digital

Digital Products & Services Delivery

All products and services offered by SellCraft Digita LLC are digital and delivered electronically.

These may include, but are not limited to:

  • Digital software licenses

  • Business software

  • Productivity tools

  • Digital downloads

  • Branding and design assets

  • Marketing resources

  • Website templates

  • AI tools and prompt libraries

  • Business documents

  • Consulting services

  • Other downloadable digital products

After successful payment, customers typically receive:

  • Immediate on-screen order confirmation

  • A payment confirmation email

  • A receipt for the transaction

  • Delivery instructions or download access

  • License information (where applicable)

If you do not receive your confirmation email within 30 minutes, please contact support@sellcraftdigita.digital and include your order number.

Order Confirmation

Once your payment has been successfully processed, we will send a confirmation email that includes:

  • Purchased product or service

  • Order confirmation

  • Payment confirmation

  • Download instructions or delivery information

  • License key or activation instructions (when applicable)

If you cannot locate the email, please check your Spam, Junk, or Promotions folder before contacting support.

Processing & Delivery Time

Most digital products are delivered immediately after successful payment.

Some products or services may require manual verification or activation.

Estimated processing times:

  • Instant digital downloads: Immediately

  • License key delivery: Within 5–30 minutes

  • Manual activation: Up to 24 business hours

  • Custom digital services: Based on project scope and communicated before work begins

If delays occur because of payment verification, technical issues, or exceptional demand, we will notify you as soon as possible.

Customer Responsibilities

Customers are responsible for:

  • Providing a valid email address

  • Ensuring billing information is accurate

  • Checking spam or junk folders

  • Downloading digital products after delivery

  • Following installation or activation instructions

Failure to provide accurate information may delay delivery.

Refunds & Cancellations

We offer a 14-day refund policy under the following circumstances:

  • Duplicate payment

  • Accidental purchase

  • Product cannot be delivered

  • Technical issue that cannot be resolved

  • Delivery was not completed within the promised timeframe without a reasonable alternative

Refunds are not available if:

  • The digital product has already been downloaded or accessed.

  • A software license or activation key has been delivered successfully.

  • The customer changes their mind after delivery.

  • Incorrect system requirements or compatibility issues were not reviewed before purchase.

  • Custom work or consulting services have already started.

  • Delays are caused by missing information provided by the customer.

For complete information, please refer to our Refund Policy or contact our support team.

Customer Support

Our support team is available to assist with:

  • Order confirmation

  • Product delivery

  • Download assistance

  • License activation

  • Installation guidance

  • Billing questions

  • Technical support

  • General inquiries

Email: support@sellcraftdigita.digital

Phone: +1 (410) 870-7983

Business Hours: Monday–Friday

Typical Response Time: 12–24 business hours

Company Information

SellCraft Digita LLC
30 N Gould St, Ste N
Sheridan, Wyoming 82801
United States

EIN / Taxpayer Identification Number: 41-3066058

Email: support@sellcraftdigita.digital

Phone: +1 (410) 870-7983

Website: https://sellcraftdigita.digital